IT Communication Essentials

Created specifically for highly technical employees, IT Communication Essentials provides a framework for understanding and improving communication effectiveness.

Participants will learn an easy to use model for communication that simplifies and clarifies interactions. By learning to read people more effectively, participants will gain insights into effectively communicating to people regardless of their technical level. The program also teaches participants effective conflict resolution skills that lead to mutually beneficial outcomes.

Multi rater feedback is employed to give participants an understanding of their communication strengths and weaknesses along with a rating of their interpersonal effectiveness.